About Us

Our Story: Helping You Hear Better

Hi, I’m Adam! This all started because, like many of you, I’ve experienced how frustrating it is to wait weeks—sometimes even months—for something as simple as ear wax removal. That’s when I decided it was time to do something about it. Combining my skills and expertise in ear care and business, I decided to start a personal, specialised ear wax removal service, tailored to your needs and right at your very doorstep.

That’s right, we de-wax while you relax.

We proudly offer home visits across Newcastle, including North Shields, Tynemouth, Wallsend, Monkseaton, Benton, Seaton Delaval, and more.

2.3 Million People

Each year, 2.3 million people need ear wax removal, yet many face delays in getting the care they need.

NHS Wait Times

NHS waiting times for hearing appointments are stretching up to a staggering 18 weeks, leaving many struggling to hear for months before receiving help.

7.1 Million People

A staggering 7.1 million people—12.3% of the population—are living with tinnitus, affecting their daily lives and well-being.

Our Vision

The long NHS waiting times made me realise how many people were struggling with the same issue, especially when it was affecting their ability to hear and enjoy life. Even now, with ear wax removal no longer widely accessible on the NHS and many people still struggling with hearing due to wax build-up, it just didn’t sit right with me. That’s when I decided it was time to do something about it

Beyond addressing wax buildup, our goal is to spread awareness about the importance of ear health. Hearing loss isn’t always permanent—it may simply be a wax issue. But attempting to remove wax at home can lead to complications, including damage to the delicate structures of the ear.

Caring for Your Ear Health

Our mission is to provide safe, professional, and friendly care while helping you understand why your ears deserve attention too. Whether it’s early detection of a potential problem or just making you feel comfortable and cared for, we’re here to help you hear better and feel better.

Meet the Team

Tony Iveson

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Tony Iveson

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Tony Iveson

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Sign Up For Offers & Discounts!

What Our Clients Say

      EXCELLENT  
   Based on 237 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Diane Wait 
 
 
 
 Trustindex verifies that the original source of the review is Google. I contacted this company as my gp refused to syringe my ear. Adam came to my home and removed a large build up of wax. A very polite young man would highly recommend this company. Excellent service and a lot cheaper than the well known companies. Thank you Adam I will be saving your number to pass on to family should they need it
  
 
      Posted on Google  
   
   Hayley Bell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional service from start to finish. Adam was really friendly and put me at ease straight away. Email to confirm appointment  and all the details I needed to know aswell as a patient consent form was sent on day of booking. Recieved a reminder text message 2 days before and a call on the day before Adam arrived. I noticed a difference in my hearing right away. Would highly recommend and would definitely use again.
  
 
      Posted on Google  
   
   Jim Stark 
 
 
 
 Trustindex verifies that the original source of the review is Google. Adam was brilliant came on time explained what he was doing remove some very stubborn ear wax would highly recommend
  
 
      Posted on Google  
   
   Alan Carpenter 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent home visit today,solved my blocked eardrum which had been causing me a lot of problems,physically and mentally.
Lots of very useful advice for ongoing care regarding my ear health.
Very friendly and helpful.
  
 
      Posted on Google  
   
   Lance Vincent Sese 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   Wayne Buck 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome just awesome went from being deaf in right ear to not. Can't believe how loud my voice is lol Adam did a brilliant job would 💯 recommend
  
 
      Posted on Google  
   
   John Leech 
 
 
 
 Trustindex verifies that the original source of the review is Google. highly recommend Adam, he was professional, gentle and removed my wax painlessly. even letting me watch the whole procedure on camera. thanks 😊
  
 
      Posted on Google  
   
   julie walker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Adam was Very good and explained everything he was doing step by step . Left my dad able to hear again . Not sure if that’s a good thing or not . Thankyou
  
 
      Posted on Google  
   
   Helen Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service Adam was really nice and talked me through the whole process. Cost was very reasonable and the fact I got an appt the same day was such a relief. Would definitely recommend
  
 
      Posted on Google  
   
   Andrew Fenwick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable, friendly and efficient service from Adam. Highly recommended.